User conference
- Overview
- Come to event video
- Venue/hotel information
- Schedule of events
- Session topics
- Speakers
- Training and workshops
- Technology expo
- Networking/social activities
- Spouse program
- Sponsors
- Awards program
- Contact us
Conference brochure
Schedule of events
Saturday, February 20
Guest Arrivals
Sunday, February 21
Guest Arrivals
On your own activities: poolside (indoor), fitness center, shopping, aquarium, plantation/historic home tours, and numerous downtown walking and horse & carriage tours
- 8:30am to 4:30pm
- Annual golf tournament
Confirmed golfers will meet at the Bell Stand in the hotel lobby for transportation to the Wild Dunes Resort in Isle of Palms. Tee times start at 10:00am. Coffee-to-go and boxed lunches will be provided. - 12:45pm to 3:00pm
- Historic Charleston walking tour
Confirmed tour participants will meet in the hotel lobby. The tour departs at 1:00pm. - 6:00pm to 9:00pm
- Welcome reception
Join us in the Palmetto Café located off the hotel lobby next to the lounge.
Monday, February 22
- 7:30am to 8:45am
- Breakfast
- 8:45am to 9:30am
- Welcome and conference kick-off
- 9:30am to 10:30am
- General session: EnergyAxis 7.0 : Unifying multi-technology smart grid solution
- 10:30am to 10:45am
- Break
- 10:45am to 11:30am
- New customer introductions
- 11:30am to 12:15pm
- Keynote speaker: Ms. Tammy McLeod
- 12:15pm to 1:30pm
- Technology Expo open
- 12:30pm to 1:45pm
- Buffet lunch
- 1:30pm to 4:30pm
- Breakout sessions: Energy efficiency & demand response | Meeting the rural/low density challenge | Smart Grid 101 | Customer service & AMI panel discussion | Where standards & customer service intersect
- 4:30pm to 6:00pm
- Technology Expo open networking, snacks, and happy hour
- 6:00pm to 7:00pm
- Free time
- Starting at 7:00pm
- Special: Dinners in downtown Charleston hosted by Elster regional general managers
Tuesday, February 23
- 7:30am to 8:30am
- Breakfast
- 8:30am to 8:45am
- Announcements
- 8:45am to 9:30am
- Keynote speaker: Dr. Jerry Mechling
- 9:30am to 10:15am
- General session: IT roadmap for the smart grid
- 10:15am to 10:30am
- Break
- 10:30am to 12:00noon
- General session: Data management : Smart applications for your incoming AMI data
- 12:00noon to 1:15pm
- Technology Expo open
- 12:15pm to 1:15pm
- Buffet lunch
- 1:15pm to 2:30pm
- Utility forum
- 2:30pm to 3:15pm
- General session: Will AMI data lead to changes in business processes?
- 3:15pm to 3:30pm
- Break
- 3:30pm to 5:15pm
- Breakout sessions: Standards for the smart grid | Deterring tamper, theft & loss | Network management tools | WAN options & EA_Gatekeeper overview
- 5:15pm to 6:15pm
- Technology Expo and happy hour
- 6:00pm to 7:00pm
- Free time
- Starting at 7:00pm
- Grand Event: Dinner at the William Aiken House, hosted by Elster
Announcement of award winners
Wednesday, February 24
- 7:30am to 8:30am
- Breakfast
- 8:30am to 8:45am
- Announcements
- 8:45am to 9:30am
- Keynote speaker: Nigel Hosein
- 9:30am to 10:15am
- General session: EnergyAxis System 7.0 architecture enchancements
- 10:15am to 10:30am
- Break
- 10:30am to 11:15am
- General session: Grid modernization & distribution automation with Toronto Hydro case study
- 11:15am to 12:00noon
- General session: An update on voltage conservation
- 12:00noon to 1:30pm
- Lunch
- 12:00noon to 1:15pm
- Technology Expo open
- 1:15pm to 2:45pm
- Breakout sessions: Leveraging public & private wireless networks | New regulations & policies | Electric, water & gas metering
- 2:45pm to 3:00pm
- Break
- 3:00pm to 3:45pm
- General session: EnergyAxis & security
- 3:45pm to 4:00pm
- Short break
- 4:00pm to 5:15pm
- Utility forum
- 5:15pm to 5:45pm
- Closing session: Announcements; closing credits; raffle prizes
- Starting at 5:45pm
- Free time and dinner on-your-own
Thursday, February 25 (Optional Training)
Many sessions repeat — Box lunches will be provided between 11:15am and 1:00pm.
- 7:30am to 8:00am
- Breakfast
- 8:00am to 8:45am
- Four sessions: EA_MS 7.0 rollout workshop; Gatekeeper & repeater workshop; EnergyAxis 7.0 interface & dashboard demo; OTA firmware upgrades
- 8:45am to 9:30am
- Four sessions: EA_MS what's new for users?; network management with EA_Inspector; outage management workshop; best practices for success new new deployments
- 9:30am to 9:45am
- Break
- 9:45am to 10:30am
- Four sessions: Network troubleshooting with EA_MS; demand response for dummies roundtable; EnergyAxis 7.0 interface & dashboard demo; OTA firmware upgrades
- 10:30am to 11:15am
- Four sessions: Schedule reads with EA_MS; network management with EA_Inspector; EnergyAxis demand response demo; outage management workshop
- 11:15am to 11:30am
- Break
- 11:30am to 12:15pm
- Four sessions: LP reads with EA_MS; Demand response for dummies roundtable; EnergyAxis gas solutions; mixed mode network with EnergyAxis 7.0
- 12:15pm to 1:00pm
- Three sessions: EA_MS 7.0 rollout workshop; gatekeeper & repeater workshop; EnergyAxis demand response demo